Shingles
Share any manufacturer guidance or warranty requirements, plus known wear or previous treatment. Ask how the proposed cleaning approach will be reviewed for that roof.
Dark streaks or green patches catching your eye? Start with what you can see from the ground. Tell us about your roof and the areas you want reviewed, then discuss a written cleaning scope and price before scheduling.

A roof-cleaning request starts with the material, condition and sections involved. Your estimate should identify the cleaning work proposed for this roof, rather than treating every roof as the same job.
Cleaning does not establish the condition of the roof or replace roofing work. Discuss known leaks or damage separately before any cleaning is arranged.
Ask how the proposed work accounts for the material, existing condition, nearby plants and runoff. The written scope should make the approach and limitations clear.
Send your address and up to five optional photos. If a roof section is hidden, describe it; an on-site assessment may be needed to establish the scope.
Take a wide photo from a safe ground-level position so the team can understand the section you mean.
Include streaks or patches only where visible safely from the ground. Do not climb or use a ladder to get a closer view.
Note material, previous work, known damage and any access restrictions. Describe sections you cannot photograph.
Identify the roof sections requested and any nearby areas you want considered as a separate scope.
Include the property address. Take photos only from a safe ground-level position; do not climb or enter restricted areas.
A useful price starts with a defined scope. Share the property details so the proposed work and any separate items can be explained before you decide.
Know your exterior
Tell us which material you have, if known. The cleaning approach needs review for your particular roof; these are questions to discuss, not a promise that every material or condition can be accepted.
Share any manufacturer guidance or warranty requirements, plus known wear or previous treatment. Ask how the proposed cleaning approach will be reviewed for that roof.
Flag known cracked or loose tiles and sections that are difficult to access. Ask how condition and access affect the proposed work before scheduling.
Identify the finish or coating if you know it, and share any existing corrosion, peeling or prior treatment. Confirm whether that surface is suitable for the proposed scope.
Send the address, known material, concerns and up to five optional ground-level photos.
Discuss the approach, included sections, exclusions, expected result and price; an on-site assessment may be needed.
If the proposal works for you, confirm preparation, access and scheduling with the team.
Share the address and what you can see from the ground. Photos are optional; review the proposed scope, approach and price before you decide.